FAQ

  • How to buy

    Please choose the product you want, specify the color and quantity of how many products you want to buy, then select the "Buy" button Then you will be asked to do "Log in / Register" Then, please follow the purchase steps that our website has automatically provided.

  • What payment methods are available?

    Currently, we accept payments via bank transfer using virtual accounts, credit cards, and OVO e-wallet.

  • Is there a time limit for making payments?

    Payment must be made within 1x24 hours. For OVO, please do it within 60 seconds. If past the time limit, the order will be canceled automatically.

  • Do I have to confirm payment?

    Payment confirmation will be done automatically through the system.

  • How long is my order processing time?

    Your order will be processed a maximum of 2x 24 hours working days

  • What delivery service do you use?

    Currently, we use JNE, JNT, and SiCepat delivery services

  • Can an order already placed be cancelled?

    Sorry, orders that have already been placed cannot be cancelled. Please make sure all the details of the order are correct before finalizing the order.